We have a Tim Hortons location on site at my place of work, and while they are hard working individuals, they don't always have a great deal of common sense, especially when it comes to taking an order they don't often get.
Here are two examples:
When they first came out with their frozen slushie-like drink "IceCap", they made it in one variety. Shortly thereafter they introduced "flavour shots" for an extra $0.25. There was no disclaimer as to any limitations or stipulations of use. In other words, to my mind, you could have this shot in whatever drink you wanted. The following are three exchanges on three different days.
Me: Good morning, I would like a medium raspberry icecap
TH: You want a raspberry smoothie?
Me: No, I want a medium raspberry icecap
TH: OK, medium icecap
Me, Yes, raspberry
Blank stare, goes to manager, manager nods, picks up cup, proceeds to demonstrate, order completed.
Me: Good morning, I would like a medium raspberry icecap
TH: Good morning, one medium raspberry icecap.
That was the location manager, she completed the order with no addition fuss
Me: Good morning, I would like a medium raspberry icecap
TH: Raspberry smoothie?
Me:No, icecap, raspberry
TH: We don't do that
Me: She did it yesterday (I point to manager at next cash register)
She goes over, talks to manager, manager nods and proceeds to demonstrate, order complete.
But today's takes the cake.
Me: Hi, how much for just a tea bag. No water, no cup, just the bag.
TH: (Looks at register, asks the server next to her, who shows her the price) $.011
Me: Alright, I would like one each of your teas please. No water, no cup, just the bags. How many is that?
TH: Blank stare
Cleark #1 goes over to clerk #2 and asks. They huddle, they look over the rack of tea bags, and #1 goes into the back to get the manager. Who happens to be in the middle of baking and is in her apron covered in flour, etc. Manager comes over, takes one each of the 10 varieties of tea bags and hands them to #1. She comes over and hands them to me.
Me: Can I have a small bag to put them in please?
TH: $.053 please
Me: Thank you
Take my bag of teas and return to work.
Oh, yeah, did u catch the math?
